Effective of: 08 July 2024
Monesave charges the following fees for the Services we provide through the Application:
| Fee type | Description and Details |
|---|---|
|
Monesave Tokens (MONC) Top up Fees |
5% + 0.50c per 500 MONC Tokens (For Card Payments via Stripe) 1% + Gas Fees for Top ups with Crypto 1% + Bank Fees for Top ups via Bank Transfers Download the App and click on "BUY TOKENS" for more info. Contact Customer care via your Monesave App for any further information. |
|
Monesave Token Redemptions (Redemptions only avalaibles to Users over 18 years) |
Monesave Token Redemption to Non EUR Accounts = 1% Monesave Token Redemption to Crypto Wallets = 1% Minimum withdrawals of 500 MONC applies The cost to send transactions via Crypto network constantly fluctuates. Since the cost to process both incoming and outgoing transactions change continuously, we recommend always checking this information on the Monesave App. |
|
Monesave Budgeting (Basic) |
No Charge (This function is FREE for our users) |
|
Monesaver to Monesaver Transfer (M2M) |
Sending or Receiving Fiat Currencies or Crypto Internal "M2M" Fiat Currencies or Crypto transactions are FREE and not subject to processing fees. |
|
Monesave Sustainable Wooden Products |
|
|
Monesave Gold (Buy and Storage) |
We work with third party secure payment processors (Apple, Stripe and any other to be advised on the app) to collect the above fees. We assume sole liability and refund for compensating charged fees to which you have not consented.
No other fees are collected from Monesave other than those described above.
Modifications to the Service and Prices
Monesave reserves the right, from time to time modify the pricing with notification on the website, the app and applicable terms.
Prices of all Monesave Club plus, including but not limited to monthly/annually fees, are subject to change with 30 day notice from the Monesave. The fees for using Monesave are billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of feature plan you select on the app.
You may cancel the Monesave Feature and will no longer by charged by notifying us through the dashboard on the Monesave App or by contacting Monesave customer support team, and such calculation will be effective in the month following the month you provide us notice.
You understand that unless and until you notify us of your cancellation, the fees for the Monesave features will automatically renew, and you authorize us or our authorized third party payment provider (without notice to you, unless required by applicable law) to charge you the applicable fees and any taxes, using any eligible payment method we have on record for you.
Contact
Our contact details are:
- Email: support@monesave.com
- Ireland Office: The CHQ Building, Custom House Quay, Dublin 1, D01 Y6H7, Ireland
- Phone Ireland: +353 1 442 9650
- Phone Switzerland: +41 44 585 24 55
- Webite: www.monesave.com