Monesave Privacy Policy
At Monesave, we prioritize your privacy and are committed to safeguarding and managing your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information across our services and products, including cryptocurrency trading and smart payment rings. By accessing or using our website, mobile applications, or other services, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use Monesave’s services:
- Personal Identification Information - Name, email address, phone number, address, date of birth, national identification or other identification information (where applicable).
- Financial Information - Cryptocurrency wallet details, bank account details, payment information.
- Usage Data - Device information (IP address, browser type, operating system), log data (such as access times, referral/exit pages), usage activity (pages viewed, click-through rates, and other actions on our platform).
- Location Data - Geolocation information (with your consent).
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services, including cryptocurrency trading and smart payment rings.
- To process payments, including any transactions and withdrawals made through our platform.
- To comply with legal obligations such as anti-money laundering (AML) and know-your-customer (KYC) regulations.
- To personalize user experience and tailor the platform according to your preferences.
- To communicate with you, including sending service-related updates, promotional messages, and support-related communications.
3. How We Share Your Information
We may share your personal information in the following circumstances:
- With our affiliates and subsidiaries, as necessary to deliver our services.
- With third-party service providers, including payment processors, IT support, customer service platforms, and compliance service providers.
- For legal purposes, including responding to subpoenas, court orders, or legal processes, or if we believe that disclosure is necessary to protect the rights, property, or safety of Monesave, our users, or others.
- We liaise with financial institutions, virtual asset service providers, and other cooperation partners and
organizations related to the services we provide or make available (such as our banking
partners, the card issuer, vIBAN provider, our Co-Brand Partner through whom you
access our services, the virtual asset service provider of a counterparty to a virtual
asset transaction, etc.) – to fulfill the agreement we entered into with you and, in some
cases, to comply with our legal obligations (such as those arising from applicable
AML/CFT and sanctions laws and regulations);
- We laisie with third-party service providers (e.g., server and cloud service providers, website analytics
service providers, mail and other communication service providers, other providers of
information technology services, identification, screening, monitoring, and accounting
service providers, etc.). We transmit your data to these parties to be able to provide
our services and fulfill the contract with you, as well as to comply with our legal
obligations (such as data retention, AML/CFT, and sanctions laws and regulations)
4. Data Transfers and protection
Monesave operates globally, and your information is processed within the jurisdictions of your residence and outside of your country of residence. Monesave has offices in European Union, North America, South America, Asia, Africa, and Australia. We ensure that all data transfers comply with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) in the EU.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. After that period, we will securely delete or anonymize your data.
7. Security of Your Information
We implement reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access to your personal information
- Rectification of any inaccuracies in your personal information
- Erasure of your personal data (where applicable)
- Restriction or objection to certain processing activities
- Data portability
You may also withdraw your consent at any time for the processing of your personal data, where applicable.
9. Children’s Privacy
Monesave’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Privacy Policy
Monesave reserves the right to update or modify this Privacy Policy from time to time. Any material changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
