Frequently asked questions

What are Monesave Payment Rings?

Our Monesave Payment Rings are smart, contactless payment rings that allow you to make secure transactions directly from your ring. They use NFC (Near Field Communication) technology from Mastercard to enable payments at any compatible terminal. We partnered with Mastercard for Contactless Payments because it is accepted in over 210 countries globally!

How else can I do with my Monesave?

We offer a [brief explanation of how your product or service helps your customers]. Our process is [simple/efficient/convenient] and [positive adjective] for you.

• You can track, disable and view your Ring Transactions on the Monesave app (ios and android)

• You can order Smart Rings for Contactless Payments Globally (you can combine Payments and Passion supporting your team or spirituality).

• You can transfer your Monesave Token Credits to Friends, Family and Children globally directly on your Monesave App.

How much does it cost?

Monesave is a global app. Our pricing varies depending on your location. Refer to the Fees page for more information. For our Smart Rings, we also We offer a variety of options to fit your needs and budget and passion. Please check out our collection here.

Can I use my Ring for Online Payments?

No, currently Monesave Payment Rings are only for in-person, contactless payments at NFC-enabled terminals. You can use your account for online transactions through the app or other available payment methods.

How do I use my Contactless Payment Ring?

Simply link your Monesave Payment Ring to your Monesave account through the app, load funds onto it, and then tap it against any NFC-enabled terminal to make payments..

Can I swim with my Ring? Is it Waterproof

Our next generation smart Payment Rings is designed with Eco friendly materials and is Waterproof. You can Swim or workout with your Phone

How long does the battery of the payment ring last?

Unlike your Phone, Smart Watches or other Smart Ring, Your Monesave Payment Ring does not require charging as it does not contain a battery. It operates on passive NFC technology that is powered by the terminals when used for payments.

Can I buy multiple links for my Monesave App?

Yes, you can order multiple Monesave Rings and link them all on the Monesave App. You may also order various Payment Rings depending on the Occasion or Event. Our Rings are designed to fit around your lifestyle.

Why is Monesave loved so much? Whats so special?

We dont know much but we do know that three things:

• Monesave is not owned or funded by any top VC or Private Equity firm so we have, by default, funded by customers

• Therefore, all our solutions, EVERY RING AND FEATURE, is driven by customer demands and not profits

• The founders are not greedy "fintech start up bros", therefore there is no rush for profits or growth: Every customer request is taken seriously even if we all lose money initially

In summary, we are about our customers and owe no loyalty to investors or profit. This translates to a good product that customers love and share. Join the revolution now

Can my Contactless Payment Ring be hacked?

While no technology is completely risk-free, NFC technology is highly secure. The information transmitted is encrypted, and transactions are only initiated when the ring is in close proximity to a terminal.

Monesave Rings provide even more security becuase our payment chips are located at strategic locations on the Ring making it tougher for a thief or skimmer to tap & steal from your in crowded placed

What if my Ring is stolen?

If your ring is lost or stolen, immediately report it to Monesave customer support. You can deactivate the ring and protect your account from unauthorized transactions directly on the Monesave App.

You can download the Monesave App here

How Can I top my Ring?

Monesave is a fintech app and not a bank. You can top up your Ring with Debit or Credit Cards, with Bank transfers or with regular top ups via the app so you dont even have to worry about taking your wallets or phone with you.

What is Monesave Token Credit?

MONC is our in-app credits token to track rewards and balances for our users. For every top up, we give back a portion of upfront fees as Credit and Rewards. Customers can also buy more credits when topping up. The Credits are based on your location allowing users spend & save!

Based on the Big Mac Index (https://en.wikipedia.org/wiki/Big_Mac_Index), we apply a discount factor to arrive at your Monc Token value. User can also transfer thier Tokens to other users. Check out Group & Pools on the app. Further questions, please contact us!

Can I use my Ring Abroad?

Yes, you can use the Monesave Payment Ring abroad and internationally at any NFC-enabled terminal that accepts contactless payments. Anywhere the Mastercard Contactless Logo is displayed globally.